Drawing on years of clinical experience and innovative child development research, the authors of What Did I Just Say!?! show how conventional communication styles actually prevent parents from saying what they mean and cause children to hear something entirely different than was intended. For example, when you say, "How many times have I told you not to ...'" a child thinks you're actually changing the subject rather than reiterating a question. When you say, "Are you going to stop it?" you are in fact admitting your own powerlessness to control your child's actions.