The Power of Positive Confrontation
The Skills You Need to Know to Handle Conflict at Work, Home, and in LifeBook - 2000
For everyone who was never taught that between bully and wimp lies a range of behavior that is positive, dignified, and useful for dealing with life's bothersome situations, Pachter offers a practical, step-by-step handbook that combines business etiquette with the principles of assertiveness training.
Publisher: New York : Marlowe & Co., c2000.
Branch Call Number: 158/.2/Pac 6173cg 1
Characteristics: xiv, 273 p.