Just Say Yes!

Just Say Yes!

Extreme Customer Service-- How to Give It! How to Get It!

Book - 2000
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Concrete principles such as putting customer needs ahead of company policy, and motivating all your employees to "extreme-service" the customer.
Publisher: Franklin Lakes, N.J. : Career Press, c2000.
ISBN: 9781564144201
Branch Call Number: 658/.812/Nul 6173cg 1
Characteristics: 190 p.


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